GDPR - General Data Protection Regulation


We are delighted that you have shown interest in our Hotel Fontana***. Data protection is of a particularly high priority. The use of the Internet pages is possible without any transferance of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR). By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.


Hotel Fontana*** has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.


1. DEFINITIONS

The data protection declaration of NS Hotel, s.r.o. - Hotel Fontana*** s based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.


In this data protection declaration, we use, inter alia, the following terms:


A) PERSONAL DATA
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

B) DATA SUBJECT

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

C) PROCESSING

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

D) RESTRICTION OF PROCESSING

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

E) PROFILING

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

F) PSEUDONYMISATION

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

G) CONTROLLER OR CONTROLLER RESPONSIBLE FOR THE PROCESSING

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

H) PROCESSOR

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

I) RECIPIENT

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

J) THIRD PARTY

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

K) CONSENT

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.



This information includes:

Device Details - We automatically collect details about the device you are using, including its IP address, device ID, the browser you are using, and the operating system of the device you are using.

How we interact with our site - We collect details of how you use our websites and mobile apps, such as the date and time of your visit, the pages visited, how long you stay on the pages, what you clicked on a page, and details of possible computer crashes or system error.

Bookings - We use your personal information to process bookings from homes and to manage your bookings through our platforms. When we process personal information for this purpose, we either do so because it is our contractual obligation or, based on our legitimate interest, to provide a service for bookings.

Questions and Complaints - If you send us a question regarding the booking or have a claim from a house, we will process your personal information to answer your question or handle your claim. When we process personal information relating to a question or complaint, we do so because of our legitimate interest in resolving customer questions and complaints. If you voluntarily disclose information about your health, we will process that personal information, provided that you consent to us to use it to resolve your question or complaint.

The length of time that personal data is stored

Criterion of the duration of the storage of personal data is the relevant data retention period. After expiry of the deadline, the corresponding data will normally be deleted.

For any privacy concerns, contact our data protection officer directly.

We reserve the right to change our privacy practices and policies to adapt them to changes in applicable laws or regulations or to better suit your needs. Possible changes to our privacy practices will be announced at this time.


RIGHT OF CONFIRMATION

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.